Cookie Policy

Cookies are small text files stored by a website on your browser or device. Similar technologies, such as local storage, pixels and software development kits, can perform related functions. This policy uses “cookies” as a simple term for all of these technologies.

A cookie is “first-party” when it is set by the site you are visiting and “third-party” when it is set by another domain, for example a provider whose service is embedded in our site. A “session” cookie lasts until you close your browser; a “persistent” cookie stays on your device until it expires or you delete it.

Strictly necessary

Used for core functions such as security, session management, load balancing and remembering privacy choices. These cookies generally cannot be switched off where they are required for the service to work.

Preferences

Remember choices such as language, interface or other settings so the website can behave consistently when you return.

Analytics

Where enabled, help us understand how visitors use the website, which pages are useful and where the experience can be improved. We use these only in accordance with applicable consent requirements.

Marketing

If marketing cookies are ever enabled, they may be used to measure campaigns or tailor advertising. They are not activated where consent is required unless you have provided it.

We use cookies to:

• keep you signed in to the Entiti platform and protect your session against misuse;
• protect forms and requests against cross-site request forgery and automated abuse;
• remember the choices you make, including your cookie preferences and interface settings;
• understand, where analytics are enabled, which pages are visited, how long they take to load and where errors occur, so we can improve the website;
• measure, where marketing cookies are enabled and consented to, whether our campaigns reach the people they are meant for.

The Entiti platform itself sets strictly necessary cookies only: authentication, session integrity, request protection and load balancing. We do not set advertising cookies inside the platform, and analytics within the platform, where used, are configured under the customer agreement rather than this policy.

This table is maintained against the cookies the website and platform actually set. If you find a cookie from Entiti that is not listed here, tell us using the contact details below and we will correct the list.

Some cookies are set by third parties that provide services to us, for example [ANALYTICS PROVIDER] for website analytics or [SUPPORT PLATFORM PROVIDER] for support and chat features, where those are enabled. Those providers may use the information they collect under their own privacy policies, and we choose configurations that limit what they receive.

Content embedded from other sites, such as a video or a map, may set cookies from that site when you interact with it. We do not control those cookies, and the other site’s policy applies to them.

We do not allow third parties to set advertising cookies on the Entiti platform.

Where the website uses non-essential cookies, you can accept or refuse them through the cookie banner when you first visit, and change your choice at any time through Cookie Settings. Refusing non-essential cookies does not affect your ability to use the website.

You can also control cookies through your browser. Most browsers let you see which cookies are stored, delete some or all of them, and block cookies from particular sites or from all sites. These controls are usually found under the browser’s privacy or security settings. Deleting cookies also deletes the record of your cookie choices, so you may be asked again.

Blocking strictly necessary cookies may prevent you from signing in to the Entiti platform or from using parts of the website that depend on them.

Where required by applicable law, Entiti recognizes supported browser-based privacy signals, such as Global Privacy Control, for the purposes required by that law. Where such a signal is received, non-essential cookies that the signal covers are not set.

Cookies remain on your device for the durations shown in section 4, unless you delete them earlier. Information derived from cookies, such as analytics reports, is retained as described in the Retention section of our Privacy Policy.

We may update this Cookie Policy as the website, technology stack or legal requirements change. The “Last updated” date above shows when this page was last revised. Where a change means a new category of non-essential cookie, we ask for consent again where the law requires it.

For questions about cookies or privacy, use the contact page or write to [PRIVACY_EMAIL]. The Privacy Policy explains how we handle personal information more generally, including information collected through cookies.